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FREQUENTLY ASKED QUESTIONS
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TRUSTED QUALITYEvery inch of our quilts are lovingly hand made one at a time in our small studio, our quality control is to the highest standard. As each quilt is a hand made every one is unique and special. As part of our effort to positively impact the health of both people and our environment we do not use any synthetic fibers* in our quilts. All our quilts are made from high quality Oeko-Tex certified 100% cotton fabrics, 100% natural cotton batting, cotton thread and cozy cotton flannel backing. ​ *Occasionally a quilt may feature an embellishment containing synthetic materials, if so it will be clearly stated in the item description above.
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QUILT CARE INSTRUCTIONSFollow these simple instructions and your quilt should last for generations. Machine wash separately, cold water, gentle cycle with mild detergent. If it is heavily soiled/stained it can be pretreated with an oxygen brightener or baking soda solution. Please no chlorine bleach, harsh detergent or fabric softener. Hang it to dry or put in the dryer on low heat. Please no dryer sheets, we recommend wool dryer balls to control static and add softness. This quilt has been prewashed with unscented mild detergent to prevent color bleeding before it came to you, however, it may still bleed slightly the first few washes, so we recommend washing it separately at first. Store your quilt away from moisture or insects. We recommend sealing it in a vacuum bag or tote if it's being stored for an extended period. Our quilts are 100% cotton so keep those moths away.
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CURIOUS CAT GUARANTEEIf your quilt gets loved to the point of needing a patch or repair we will be happy to fix it up for free. Just Pack up your quilt and ship it to us and we will take care of the rest including the shipping costs for its return trip to you. Matching fabrics to make repairs may not be available, but we will make sure any repairs are as cute as can be and add to the story of your quilt. Unfortunately, we cannot repair quilts that have been damaged from being improperly washed or stored so please follow the care instructions.
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EMBROIDERY FILE FORMATSAll our embroidery designs are instantly downloadable as a zip file containing all purchased design files in 8 different machine file formats (DST, EXP, HUS, JEF, PES, VIP, VP3, XXX). If your preferred machine file format is not included please contact us and we will be happy to export the design to the format that works best for you.
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